About Us
History
Serving more than 12 years in the field of Surgical,
Dental, Manicure & Pedicure Implements, Veterinary and Jewelry Tools etc. Manufacturing of surgical instruments in Sialkot, Pakistan
Introduction
Lapa Master Industry was established in 2014 the company has, since the start, developed a stable and steady growth. The company success though, is due to the support of health authorities which have recognized our compromised to quality and punctuality.
Our Philosophy
Our philosophy is to share our knowledge and experience
with our customers and give them all the professional assistance they might
need.
Company Policy
Lapa Master Industry shall not compromise on quality of the
products. We shall achieve quality excellence by using quality assurance
programs and techniques. Prompt and dedicated services shall be ensured to
customers and efficiently to the best of our ability.
Our Commitment
Our commitment to quality, based on our continuous
monitoring at every stage of the manufacturing process has placed us at par
with international standards, while maintaining very competitive prices.
Quality Management System
Lapa Master Industry manufacturing process emphases quality
above all else. Our employees are having a ten to fifteen-years technical and
practical experience in order to achieve, international standards. The proper
stainless steel, stamping and forged materials used are meticulously selected
and go through highly effective quality control. All surgical instruments are manufactured
using the highest quality Pakistani, German, French and Japanese medical grade
Stainless Steel. Every Instrument is Hand Examined from steel forging to final
packing; no product passes to the next step unless Hand-Examined by a highly
qualified and experienced technician.
100% Satisfaction Guaranteed
All our Instruments are produced with high quality
stainless steel and are thoroughly checked and inspected during all phases of
production, In order to ensure that they correspond to the international
standards laid down by the ISO 13485:2016, ISO 7153-1:2016 EN 10088-1:2005, ISO
9001:2015 and CE standards and are confirmation of their compliance to use.
Product Materials
We are Manufacturing stainless steel Grades AISI 410, 420,
304, 302 ASTM F899 steel according international standards.
Also, French & German & Japanese's steel technology that removes calculus efficiently, while retaining its sharp Lapa Master Industry for a longer period of time.
Lapa Master Industry Instruments holds the highest quality
standards throughout the creation of the instrument from raw materials to
finished product.
We believe in our products and provide the user with a 100% customer satisfaction guarantee. Lapa Master Industry that are stainless steel require periodic sharpening. Please feel free to contact us for any information.
Our Staff
We are convinced that a highly qualified staff brings trust
in our company. We are tight team, consisting of people, who with their
education and experience contribute to our company strength.
Support
Our friendly and well-trained support staff is happy to
assist you in any way even if you are looking for something not in our range of
products, we will do our best to help you.
Terms & Condition
Processing of Ordered Goods: Once the contract is finalized,
we start manufacturing the articles with zest and zeal, to ensure prompt
delivery.
Minimum Order
The minimum order is Euro €.1000.00, US$.1000.00
Price
We normally quote FOB prices. However, we can add freight,
shipping and postage charges depending upon the requirement of the buyer.
Payment
This supplier also supports L/C, D/P, T/T, Western Union,
Money Gram payments for conformed orders.
We prefer 50% In Advance and the remaining 50% on
completion of the goods but before shipment.
The goods will remain the property of Lapa Master Industry the total amount of order is paid in full.
We also accept Irrevocable Letter of Credit (L/C).
Mode of Shipment
It depends on the requirement of buyer.
Claim
We always supply the goods with utmost care in all aspects;
but still out of human error, any claim arises for any loss or damage, it must
be filed within 4 days of the date of receipt of goods. The claim is not
negotiable after Twenty-One Days from the date of invoice.
Returns
Returns are not acceptable without prior mutual consent.
Any instruments that are custom made, modified, private labeled, custom etched
or otherwise modified or hampered are not returnable for credit.
We reserve the right to inspect any returns prior to
issuing any credit. Returned goods will
be subject to 20% Re-stocking charges.
Repairs & Warranty Replacements
In case of any manufacturing defect, we guarantee to replace, repair any such piece(s), free of cost but this does not apply to instruments that are repaired, or hampered/mishandled at the importer's end. Instruments which have been repaired by a source other than Lapa Master Industry
Void of this warranty
Merchandise will be repaired or replaced at our discretion.
The instruments lost/damaged during this transit to us will
not be our responsibility.
The freight of such articles will be borne by the consignee.